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How to Use FE Direct


Do business with Franklin Electric at your own pace. FE Direct is your 24/7 online resource for viewing prices and availability, ordering products, tracking orders, and accessing your account details. Complete this track to learn core admin training for FE Direct users. This course takes approximately 16 minutes to complete.


  • You must complete this course in 60 days
  • You must view all course components

Learning Objectives:

  • Understand how to access and navigate FE Direct
  • Have the ability to search for an item, look up pricing & availability, & place an order
  • Have the ability to look up order & quote history
  • Have the ability to look up invoices & account balances
  • Have the ability to view claim history & submit a claim