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COURSE SUMMARY

Product knowledge is an essential skill. Consumers look to store employees for guidance when selecting a pump product for their home, farm, or cabin. By providing customers with the most accurate information about the product selection and sizing for their application, you can build connections and trust that goes beyond a single purchase, potentially resulting in repeat business for your store.

Become comfortable and confident while selling Red Lion products with the Pump Expert e-course. Designed for retail teams, this course introduces you to the Red Lion brand and product capabilities. Enroll now to learn the product knowledge you need to serve your customers better.


Requirements:

  • You must complete this course in 60 days
  • You must view all course components

Learning Objectives:

  • Be able to identify the Red Lion brand & capabilities
  • Understand pumping fundamentals such as suction lift, centrifugal force & system pressure
  • Choose pump types & related accessories for a customer's application
  • Recall cross-selling & upselling techniques

NOTIFY ME ONCE THIS COURSE IS AVAILABLE


Module topics include:

  1. Introduction to Red Lion
  2. Pumping Fundamentals
  3. System Pressure
  4. Pump Types & Pressure Tanks
  5. Pump Selection & Tank Selection
  6. Installation Information
  7. Pressure Boosting Systems
  8. Lawn & Irrigation Pumps
  9. Wastewater Pumps
  10. Effluent & Sewage Pumps
  11. Multi-Purpose Pumps
  12. Warranty Information