FE Direct is your 24/7 online resource for viewing pricing and availability, ordering products, tracking orders, and accessing your account details. Complete this track to learn admin fundamentals. This course takes approximately 16 minutes to complete.
This course unpacks Franklin Electric residential submersible products, along with what you need to know in order to properly size, install, and troubleshoot. During this course, students will complete a series of self-paced modules and quizzes focused on electricity and...
Explore the latest enhancements to the 2026 Franklin Electric AIM Manual and discover how the AIM app and FE Connect’s One-to-One™ support feature can help you troubleshoot more effectively using manuals, mobile resources, and expert support.
Controls are an important part of a submersible motor power system, allowing operators to adjust, start, and stop various functions. Franklin Electric single-phase control boxes are designed and optimized specifically for Franklin Electric 3-wire motors. Learn the similarities and differences...
This course unpacks the Franklin Electric residential submersible products, along with what you need to know in order to properly size, install, and troubleshoot. This course takes about four hours to complete.
This introductory course includes an overview of municipal water systems, similarities, and differences between a conventional and variable speed system, basic components of a variable speed system, including variable frequency drives, and how you can provide an optimal experience to...
Learn how to log in and reset your password for FE Direct.
One basic concept to understand while troubleshooting a submersible water system is voltage, measured with a Voltmeter. Key takeaway from this video: voltage is pressure.
Enroll in this self-paced, 20-minute course to learn how you can start using FE Select today to quickly configure and quote Franklin Electric products.
This introductory course includes an overview of municipal water systems, similarities, and differences between a conventional and variable speed system, basic components of a variable speed system, including variable frequency drives, and how you can provide an optimal experience to...
Current is measured by an ammeter in amperage, or "amps." Amperage tells you how hard the pump and motor are working.
To protect the life of your Franklin Electric motor, understand Service Factor. Motor Service Factor, or SF, is the percent of overloading a motor can handle for short periods of time when operating normally within the correct voltage requirements.
Service factor amperage and full load amperage are both measured with an ammeter. This video explains the difference between the two terms.
Franklin Electric's 4-inch motors are the driving force behind residential and light commercial submersible pump applications. To select the correct motor for your application, you need to know the difference between a 2-wire and a 3-wire submersible motor.
Learn how to look up pricing and availability in FE Direct.
Learn how to look up order and quote history in FE Direct.
Franklin Electric offers a wide array of submersible pumps and vertical turbines designed for the movement of water and corrosive chemicals. This video covers two core concepts to help you understand submersible pump basics: pressure generation and gallons per minute.
In a water system, there is friction loss. In an electrical system, there is resistance. This video examines these two concepts and how you can use ohmmeters to determine the condition of your submersible installation.
For larger, single-phase Franklin Electric control boxes, troubleshoot the start and run capacitors using a capacitor tester.
A clamp-on ammeter allows you to measure the current in your submersible installation system without breaking the circuit. Amperage, obtained from measuring current, can tell you whether or not a motor is overloaded or underloaded.
The information in this video helps you further understand the condition of your motor. Learn how to use ohmmeters to measure winding resistance in a submersible motor.
Know the condition of your installation by measuring the insulation resistance using a megohmmeter, or megger. View this video to learn more.
There are two main types of residential water well systems: Conventional Systems and Variable-Speed, or Constant Pressure, Systems. A Conventional System usually has fluctuations in water pressure. A Constant Pressure System does not. View this video to learn two pressure...
