Real People. Real Support.

Our dedicated Technical Support Team is known for their commitment to getting installing and servicing professionals the answers they need. With industry experience, our team is made up of real people who offer hands-on advice to keep you up and running.

Our team of Technical Support Engineers are available throughout the United States and Canada to assist you with troubleshooting and other technical service needs. Collectively, our team is equipped with a vast amount of Franklin Electric product knowledge to answer technical issues that come your way.

To better support your system needs, each engineer specializes in a product area.

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Franklin Water

This team primarily services submersible and surface pumps and motors for groundwater and industrial applications.

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Industrial Drives

This team primarily services high-horsepower variable frequency drives and controls.

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Little Giant Commercial

This team primarily services Little Giant commercial products.


Click on a member below to learn more about the Technical Support Engineer behind the line.